Privacy Policy 

 

We are committed to protecting your privacy and security. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web trader code of practice.

We do not sell or provide information about you to third parties for marketing or any other purposes.

When you place an order on one of the groups web sites, or use any online form on our web sites we need to know your name and other information such as your postal address, e-mail address, telephone number, we will never collect sensitive information about you without your explicit consent.

We gather this information to allow us to process your order or request. The relevant information is then used by us, to provide you with the product or service that you requested and to generally communicate with you on any matter relating to the provision of the service in general.

By submitting this information you consent to use of the information in accordance with this Privacy and Security Policy as amended from time to time.

We will not send unsolicited commercial email or email you with targeted email for sales, marketing or product information purposes in future unless you have given us your consent.

To make a complaint please email us at info@firestopsuppliesltd.co.uk

The personal information which we hold will be held securely in accordance with our internal security policy based on the law and the Which? Web trader code.

At present we do not use cookies but we may in future use technology to track the patterns of behaviour of visitors to our sites. This can include a cookie which would be stored on your browser. You can modify your browser to prevent this happening.

In the event of the company or group being sold We will require the purchaser to follow the practices disclosed in this Privacy Policy or to give you at least three months notice of any proposed changes.

Online credit card sales are cleared through a fully secured server direct to worldpay.com. As we use a secure clearing facility we do not see or hold your credit details in any way on the Internet.

If you order over the phone or by email we will store your details in our office in a secure manner as recommended by the credit clearing house.

We will ensure that the web site is secure so that you may feel confident that your personal information or transactions will not be interfered with

If we change our Privacy and Security Policy we will make the changes on this page. If we make any changes that may significantly affect the way we deal with your information, we will also e-mail you to notify you of the proposed changes so that you may have your details removed from our records if you do not agree with the changes.

 

 

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